Environment Surrounding the Labor Market
Throughout Japan, labor shortages are growing more pronounced. Companies are striving to address the situation by raising employee productivity and increasing employee engagement. Other common management themes are equal pay for equal work, health and productivity management, and work style reform. These socioeconomic trends are boon for business process outsourcing (BPO), a mainstay business of the Benefit One Group that centers on employee benefits, health, and membership points.
Environment Surrounding Service Distribution
Many factors are causing changes in the ways services are used and provided, as well as in consumers’ purchasing behavior. These factors include technological innovations brought about by the so-called “4th Industrial Revolution” (IoT, big data, and AI), the increasing use of subscription-based services, and the sharing of inventory information as online reservations increase. These changes benefit our Group, which promotes the distribution of services over the Internet, providing more opportunities for “making good things cheaper and more convenient.”